Helpful Advice and Guides

  • Ovo Energy: growth and service

    By Energy Company Numbers on December 13, 2017 in Help and advice

    Ovo Energy: Growth and Service Sometimes, with the large energy companies, you feel as if you are just a number. Impersonal service and high prices are all par for the course, so it’s no wonder that so many of us are looking for other alternatives. Fortunately, there are some energy companies that still build their business on customer service and

  • How to apply for the ScottishPower Hardship Fund

    How to apply for the ScottishPower Hardship Fund The energy provider ScottishPower has established a Hardship Fund to help customers who are struggling to pay their energy debts, as part of its commitment to the fair treatment of its customers. Here we take a look at what the Hardship Fund is, who is eligible and how to apply. What is

  • How to Qualify for a First Utility Cosy Thermostat

    First Utility customers can call 0843 770 5059 to speak to a First Utility Expert about the Cosy thermostat. The First Utility Cosy Thermostat is not a smart meter. Instead, the Cosy offers First Utility customers a better way of controlling their energy because with Cosy you can control your heating via a smartphone, tablet or PC, so long as you have

  • EDF Priority Services Register – Helpful Information

    By Energy Company Numbers on October 19, 2017 in edf, Help and advice

    As part of its commitment to ensuring the fair treatment of all its customers, EDF Energy offers a range of Priority Services, designed to provide customers with any help and support they need regarding their energy supply. So what are these Priority Services, and how can EDF customers access them? Who can access Priority Services? Priority Services can be accessed

  • Utilita Energy Tariffs Explained

    By Energy Company Numbers on October 18, 2017 in Help and advice

    On April 1st 2017, UK energy supplier Utilita changed the prices on all of its gas and electricity tariffs. This will affect Utilita customers in different ways. Here we take a look at why the measures have been put in place, and how they will affect you. Why have the prices changed? The tariffs have been changed for several different

  • How to send a meter reading to Npower

    By Energy Company Numbers on October 15, 2017 in Help and advice, npower

    Sending a meter reading is an option that all npower customers have available. This is designed to be the simple and easy method for paying for your exact energy use. It is possible to send your meter reading online. All you have to do is begin by making an account that can be used to send in your meter readings.

  • Latest First Utility News, October.

    First Utility might well be one of the newest energy companies in the UK, launched just nine years ago, but it’s developed a well earned and sizable user base. Today they’re the largest energy company outside the ‘Big Six’ providers of British Gas, EDF, npower, E.ON, Scottish Power and SSE. That remarkable growth has come off the back of a

  • Latest British Gas News, October

    When it comes to Britain’s energy companies, there are none which can boast the scale, brand recognition and history of British Gas. British Gas trace their history back to the Gas Light and Coke Company, the very first public utility company in the world. Founded by Frederick Albert Winsor and incorporated by the Royal Charter on the 30th of April,

  • Renewable energy explained

    By Energy Company Numbers on September 1, 2017 in Help and advice

    The term ‘renewable energy’ is an all-encompassing term which describes energy that is not finite. The majority of our energy needs on earth right now are met by non-renewable sources, such as fossil fuels. Oil, coal and gas are all products of millions of years of biological decomposition; they are not infinite, and will eventually run out. Even nuclear power

  • Big Six alternatives – 6 Suppliers to Consider

    The Big Six dominate the energy industry. British Gas, SSE, npower, e. on, EDF and Scottish Power control the British energy market, with an 80 per cent share. However, there are alternatives. Big six alternatives come by way of independent suppliers, who are doing very well in the current climate. Every year, millions of people switch from the big six

  • The CMA energy reforms: What will it mean for you?

    Back in 2012, consumer group Which? called for an investigation into energy bills, and why so many households were overpaying for their gas and electricity in the UK (1). After some initial probing by OFGEM, the project was eventually handed over to the Competitions and Markets Authority (CMA), who launched a full inquiry in early 2014 (2). Last week, that inquiry was

  • What should I do if my energy tariff is ending?

    Your energy supplier has to send you notice of your energy tariff ending 42-49 days before the end of your plan in accordance with Ofgem regulations. So you should be given ample time to make a decision about what to do next. If your tariff is ending soon and you have received no notice from your supplier, then you should

  • What is the Government ECO programme?

    The Government ECO programme is a five-year programme requiring energy suppliers to help home-owners make their homes more energy efficient. The programme replaced two schemes, the Carbon Emissions Reduction Target (CERT) and the Community Energy Saving Programme (CESP), and the Government has recently extended the ECO scheme to March 2017. The ECO programme is officially known as the Energy Company Obligation (ECO). It

  • Scottish Power for Businesses

    Scottish Power was founded in 1990 in preparation of the privatisation of the-then state owned Scottish electricity industry. Formed from the merger of the South of Scotland Electricity Board and the North of Scotland Hydro Board, ScottishPower later acquired MANWEB in 1995 before diversifying into the water supply business with the purchase of Southern Water. More mergers came before a

  • What are smart meters?

    By Energy Company Numbers on April 10, 2017 in Help and advice

    Smart meters are well publicised by energy suppliers at the moment, but what are smart meters? How do they work? Why should you even care? In this guide, we’ll explain everything you need to know about smart meters – with information on how to get one. Our relationship with energy has for too long been one-sided. We’ve relied on basic

Copyright 2022 Calls cost 7p per minute plus your phone company's access charge. We are not affiliated with any company, brand, agency or individual listed on this website. Other websites: