SWALEC Contact Number 0843 770 5091
SWALEC is a British energy company with headquarters in Perth, Scotland. The company, owned by energy giant SSE plc, has won customer service awards for ten years in a row and is one of the most reputable energy suppliers in the United Kingdom. SWALEC supply gas and electricity to homes and businesses throughout the UK. SWALEC was the first company to introduce a cash-based Customer Service Guarantee, where they give customers £20 if they fail to live up to their expectations. You can email SWALEC customer service at [email protected] Alternatively, call SWALEC on the contact numbers on this page to speak to a customer service representative.
SWALEC Contact Numbers 0843 770 5091
You can contact SWALEC by department with the following numbers:
|Customer service||0345 071 9710|
|General enquiries||0843 770 5091|
|Change tariff||0330 102 8313|
|Meter readings||0345 026 7033|
|Complaints||0345 071 9853|
|Switch to SWALEC||0345 026 7058|
|Pay As You Go||0345 071 7814|
SWALEC Phone Number for Customer Services
Call SWALEC customer service on 0843 770 5091 or 0345 071 9710, 8am-8pm Monday to Friday, and 8am-2pm Saturday. These SWALEC contact numbers will put you through to SWALEC’s customer service team. 0345 026 2658 is the official number for SWALEC. By calling customer services, you will have the opportunity to discuss your account and bills. These numbers are also suitable for meter readings and smart meter enquiries.
SWALEC Email Address
The customer service email address for SWALEC is: [email protected]. This email address can be used for all general enquiries.
The email address for SWALEC head of customer service is: [email protected]. This email address is suitable for complaints.
The registered office for SWALEC SSE is:
200 Dunkeld Road
Perth PH1 3AQ
VAT number: GB 553 7696 03
If your enquiry is not dealt with satisfactorily, then you can escalate your enquiry to a manager. Or, if you have a complaint, then you can also escalate your enquiry to the Ombudsman. The Ombudsman can help you if you have an unresolved complaint about your energy supplier.
SWALEC is owned by SSE – one of the big six – and has been a part of our lives for over 70 years. The company has grown considerably over the years thanks to a commitment to exceptional customer service, which is reflected by an eight-year winning streak of customer service awards. SSE SWALEC are committed to giving excellent customer service and to treating customers fairly, promising to carry out any actions in a fair, honest, transparent, appropriate and professional way. When you contact SWALEC customer service, you will be helped swiftly and efficiently.
There are three main energy tariffs to choose from with SWALEC:
- Fixed Price;
- SSE Direct;
There is also a tempting pay-as-you-go energy tariff available, which offers simple and great value energy with no tie-ins or exit fees. An interesting fact about SWALEC is that they sponsor The Glamorgan County Cricket Ground, or as it’s now known, the SWALEC Stadium.
In recent years, SWALEC has made a push toward environmentally-friendly energy. This was shown when the company helped one Welsh family create a super-eco home, which is the first fully sustainable house of its kind in Wales. Regular SWALEC customers can expect the company to make a number of eco-minded strides in the coming years. Be sure to contact SWALEC to find out more about how they are planning to be greener.
SWALEC Customer Service Telephone Number 0843 770 5091
You can contact SWALEC using the published telephone contact number. This customer service telephone number will get you through to a customer service representative. You can discuss:
- Gas and electricity tariffs;
- Pay as you go tariffs;
- Billing and payments;
- Your meter;
- Moving house;
- Switching supplier;
- Heating and wiring;
- Being green;
- Plus much more.
Why Choose SWALEC?
SWALEC is a reputable and customer-focused energy supplier with a wide range of gas and electricity tariffs available. They are also committed to the environment and offer customers a wealth of advice on living green, with advice that covers household insulation, energy efficiency, feed-in tariffs, plus much more. If you are thinking about switching to SWALEC, read our energy company switching guide before you do so.
It is also important to mention that in the period 2015-2016, SSE, SWALEC’s parent company, generated 37 per cent of its electricity from renewable energy sources, beating the 19.3 per cent average in the United Kingdom.
SWALEC are also a reliable energy supplier, and they do offer competitive rates. In 2017, SWALEC is expected to drop prices on its electricity tariffs by 2-4 per cent. SSE SWALEC also caters to businesses. They offer mechanical and electrical contracting and multi-utility solutions as well as business energy supply. You are welcome to contact SWALEC to discuss your business energy needs, whether you require gas, electricity or both. SWALEC can also help your business to become more energy efficient, by installing new energy-efficient lighting systems and smart meters to help you reduce energy consumption.
You can contact SWALEC on 0834 770 5091 or you can write to SWALEC at the address below. You can also contact SWALEC on Twitter or on Facebook (we have provided links below).
The best way to get in touch with SWALEC is to call our customer contact number on 0843 770 5091.
SWALEC Contact Information
SWALEC website: http://www.swalec.co.uk/ContactUs/
SWALEC Social Media