First Utility is the largest independent energy supplier in the UK, supplying energy to millions of domestic customers. The scale of First Utility’s operations means that there are cases where people need to get in touch with them to make a complaint. If you are wondering how to make a complaint with First Utility, the following information will help you. […]

A price change and a tariff change are not one in the same. It is important that you are informed in what constitutes and price change and what constitutes and tariff change. Call First Utility customer service If you have landed on this article and you wish to contact First Utility, you can use the number above. When a price […]

You can switch tariff with First Utility when your existing tariff ends. First Utility should notify you in accordance with Ofgem rules 42-49 days before the end of your plan, to give you chance to switch. It is your consumer right to switch to a cheaper tariff if one is available. You can continue with First Utility as your supplier, […]

If you are already a customer of First Utility but you want to leave then there are options that you have available. It is necessary that you contact First Utility right away once you determine that you want to leave. This will allow First Utility to give you offers that might entice you to stay on as a customer. For […]

First Utility customers can call 0843 770 5059 to speak to a First Utility Expert about the Cosy thermostat. The First Utility Cosy Thermostat is not a smart meter. Instead, the Cosy offers First Utility customers a better way of controlling their energy because with Cosy you can control your heating via a smartphone, tablet or PC, so long as you have […]

First Utility might well be one of the newest energy companies in the UK, launched just nine years ago, but it’s developed a well earned and sizable user base. Today they’re the largest energy company outside the ‘Big Six’ providers of British Gas, EDF, npower, E.ON, Scottish Power and SSE. That remarkable growth has come off the back of a […]

After you make the switch to First Utility, you can begin accessing and viewing your account online. This allows you to manage your account with ease and provides a level of convenience that will only enhance your experience with First Utility. The ‘My Account’ feature offered by First Utility lets you view your energy statistics in real-time, and it also […]

With 2016 drawing to a close, now is as good a time as any to review utility companies for their performance throughout the year. Today, we will be taking a look at First Utility, who are the biggest independent energy supplier in the United Kingdom. First Utility – The Outlook for 2016 In 2015, Cornwall Energy published a report detailing […]

Prepayment, pay as you go and top up energy tariffs are more popular than ever before, because they gift the consumer with more control over their energy. They are also now available as gas or electricity only or as dual fuel from some suppliers, and they can be topped up at any PayPoint, Payzone outlet or Post Office. If you are […]

If you are shopping for a better energy deal, you will have come across fixed price tariffs from First Utility. But what are they, and should you consider one? In this guide, we will be answering need to know questions about First Utility fixed tariffs to help you decide if one is right for you. Related: Changing tariff with First […]