Helpful Advice and Guides

  • Water company news – issue 2

    By Energy Company Numbers on September 9, 2015 in Help and advice

    Thames Water and Fatbergs Fatbergs, cost water companies about £15m pounds a year to clear up. For those of you who are not sure what a Fatberg is, it is congealed grease and oil that collects under the sink and can cause split pipes and blockages. A couple of years ago in a block of flats in Kingston upon Thames,

  • Energy market news – issue 3

    By Energy Company Numbers on September 7, 2015 in Help and advice

    EDF workers to stage 24-hour strike over pay For those of you who have been following the above story on energy news roundup, to summarise, employees of EDF are unhappy with their terms and conditions, with some facing a £6,000 a year drop in income, while others face losing their job. This has been on-going and is predominantly about the

  • Water company news – issue 1

    By Energy Company Numbers on August 19, 2015 in Help and advice

    Thames Water Manhole Mystery? Thames Water, the Environment Agency and Herts County Council are searching records to establish ownership of a manhole, according to The Herts & Essex Reporter. Flooding closed Stortford’s Stansted Road leaving two vehicles stranded, it is not the first time that this road has been closed, due to heavy rain. Thames water are hoping that a

  • My British Gas pay-as-you-go card is lost or stolen, what should I do?

    There are instances when your British Gas pay-as-you-go card may become lost or stolen. And if so, it’s important to take action as soon as possible. Related: British Gas boiler breakdowns and repairs My British Gas prepayment card has been stolen If your gas card has been stolen, it is possible to obtain a new card at the PayPoint that is

  • Energy market news – issue 2

    By Energy Company Numbers on August 11, 2015 in Help and advice

    Here is a round-up of the weekly news from UK energy suppliers: EDF Energy workers “set to strike” over pay dispute.  The Unite union has announced that staff will walk out in protest at pay cuts job losses and extended hours, saying if the “unacceptable” proposals were allowed to go through, some of its members would lose up to £6,000

  • How to move your Direct Debit with npower when moving home

    Customers of npower that are moving to a new home, do have the option of moving their direct debit. It is possible for many customers to avoid setting up a new monthly direct debit entirely. This is done by simply transferring specific information that allows you to avoid having to set up a new direct debit when you move. However,

  • EDF Blue+Fixed Price tariff information

    By Energy Company Numbers on August 10, 2015 in edf, Help and advice

    EDF offers different price tariffs to customers based on their varying needs. The EDF Blue+Fixed Price tariff is a new option for many customers and it comes with its own fixed charges and conditions that must be followed. Here is a brief overview of the EDF Blue+Fixed Price tariff: Related: Is there a special tariff available for EDF customers who are

  • Energy market news – issue 1

    By Energy Company Numbers on August 4, 2015 in Help and advice

    Here is a round-up of the weekly news from UK energy suppliers: Npower told to supply free energy to complainants! Strange but true. The regulators at Ofgem have told Npower to supply free energy to people who have not had their ombudsman complaint ruling, implemented within 28 days. Not only that, they will have their existing debt written of also.

  • British Gas cuts 6000 jobs as profits double

    By Energy Company Numbers on August 1, 2015 in Help and advice

    Yes, you read that right. British Gas really has cut 6000 jobs after doubling its profits. The energy giant announced 6000 job posts will be cut across the group starting from now, and that equates to roughly 10% of the overall British Gas workforce. The cuts follow a strategic review of the company where it was decided that savings needed

  • British Gas boiler breakdowns and repairs

    Boilers are expensive appliances, so when they break down, it’s normal to have a sense of panic wash over you. If you are a British Gas customer, the good news is that British gas boiler breakdowns and repairs is a service that you can benefit from, and you could have your boiler back to its usual self sooner than you

  • Water company numbers now live!

    Today, we are pleased to announce that we have extended our supplier numbers to water companies. After much consideration, we decided to move into the water company niche as we feel that offering the ability for our customers to contact their water supplier – in addition to their energy supplier – is more beneficial than just the latter. This move

  • First Utility fixed price tariffs explained

    If you are shopping for a better energy deal, you will have come across fixed price tariffs from First Utility. But what are they, and should you consider one? In this guide, we will be answering need to know questions about First Utility fixed tariffs to help you decide if one is right for you. Related: Changing tariff with First

  • SSE loses 500,000 customers over a year

    Energy giant SSE, which also trades as Scottish Hydro, Southern Electric, SWALEC, Atlantic and Airtricity, has revealed that it has lost a staggering 90,000 customers in the last three months and 500,000 customers over the past year. SSE blamed increasingly tough competition for the desertion of its customers in May this year, and now that the true figures have been revealed

  • What is Economy 10?

    Economy 10 is simply the name of an energy tariff that offers cheaper rates of energy at off peak times. For example, Economy 10 tariffs will give you 10 hours of cheaper electricity a day. Typically, 7 of those hours will be during the night and 3 of those hours during the day. This is different to the Economy 7

  • CMA inquiry finds energy prices are too high

    We all saw this coming, didn’t we? The Competition and Markets Authority (CMA) today published its report into the energy market, and it isn’t good news for the big six. The report has found that the Big Six suppliers – British Gas, SSE, EDF Energy, E.On, npower and ScottishPower – have charged prices that were on average 5 percent too

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