
The 4 main types of renewable energy
By Energy Company Numbers on November 29, 2015 in Help and advice1. Wind This is one of the most commonly used types of renewable energy sources. This is an alternative to traditional energy that is prevalent naturally. Wind power can be used to generate electricity in a very simplified way. Wind turbines are one of the most commonly means of converting wind into energy and have the ability to harness quite
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Who to contact in event of a power cut in your area [INFOGRAPHIC]
In the event of a power cut in your area, it’s important that you call the right person first time. If you don’t, then it will probably take longer for your power to be restored and you will be placed further down the list (oh yes, there are lists) of areas that received power cuts on the same day. In

EON fined 7 million for not installing smart meters
By Energy Company Numbers on November 20, 2015 in Help and adviceEON is one of the major energy suppliers, but it is also one of the first to be hit with a major fine. It was recently fined for not installing smart meters for many of its business customers. This is a stiff penalty and shows that energy suppliers are going to be held to high standards when it comes to

Energy market news in November
By Energy Company Numbers on November 13, 2015 in Help and adviceEDF to bring in technology to reduce nitrogen emissions at a coal powered plant in Krakow Poland. Fortum to supply combustion technology of two boilers will be used to reduce Nitrogen emissions at a coal-powered plant owned by EDF. The time line for this to take place is between 2016-2017. Vice President, Power Solutions, at Fortum, states that: “Our solution

EDF Customer Service Performance 2015
EDF Energy is a subsidiary of the French state-owned EDF Group (Electricité de France), and is one of Europe’s largest energy suppliers. EDF supplies energy to about five and a half million customers in Britain. It generates roughly a fifth of the UK’s electricity. How does EDF score with customers in its customer service provision? Here we look at two

E.ON customer service performance in 2015
E.ON are the third largest energy supplier in the UK. Formally known as Powergen, E.ON supply 8 million customers. E.ON’s green credentials are healthy, as it is committed to producing cleaner, sustainable energy through the increasing use of wind farms. Their customers are based predominantly in the North West, East Anglia, and the East Midlands. So how does their customer

British Gas customer service perfomance 2015
British Gas supplies approximately 12 million homes with energy in the UK, making them our largest domestic energy supplier. Clearly millions are convinced enough by British Gas’ performance to sign up, but they are by no means the cheapest supplier out there. One area of particular interest to consumers is their supplier’s customer service. How do British Gas rate in

Flow Energy, GnERGY, GB Energy Supply and Scottish Hydro numbers now live!
By Energy Company Numbers on October 28, 2015 in Help and adviceWe are pleased to announce that we have now published the phone numbers for independent energy suppliers Flow Energy, GnERGY and GB Energy Supply, and SSE-owned Scottish hydro. These phone numbers have been added to the 20+ existing energy supplier customer service telephone number pages we have already published, enabling us to help more people and businesses than ever before

RWE Npower customer service performance in 2015
Npower have had a turbulent year in 2015, with company boss Paul Massara quitting his post in the wake of profits falling by almost two-thirds to £38m in the first 6 months of the year. This fall in profits came on the back of RWE implementing a new customer service structure in 2014. The new structure brought UK call centres back with

British Gas tariff guide for 2015/16
There are four tariffs to chose from when considering British Gas as an energy supplier, the details of which are available on their website. The British Gas site helps you chose which tariff is right for you by providing a simple online comparison tool, and clear instructions. A Word About Single and Dual Fuel Tariffs For clarity, a ‘Single Fuel

On-shore windfarms are now the cheapest way to produce electricity
By Energy Company Numbers on October 15, 2015 in Help and adviceWindfarms have taken a buffeting over the years. There have been protests about their vast size, as they stud the landscape in some of the most beautiful parts of the country. Objections have also been raised on economic grounds – lack of cost-effectiveness, and low productivity. But it seems like we are finally making peace with the wind turbine, not

British Gas ground source heat pumps – the benefits
Ground source heat pumps are a clever way to generate heat and hot water for your business, and the way they work is simple: ground source heat pumps harness the heat energy the sun produces by absorbing this heat through a network of special pipes in the ground. A mixture of water and antifreeze is circulated through these pipes, and

Water company news – issue 3
By Energy Company Numbers on September 14, 2015 in Help and adviceThames Tideway Tunnel For regular readers of this blog, you are probably more than aware of The Thames Tideway Tunnel, (big fan of engineers)…The latest news is that the £4.3 million pound contract for the Thames Tideway Tunnel has successfully completed, according to Energy Live News. The Governments Legal Department or the GLD said that this milestone brings the UK

British Gas Feed-in tariff (FIT) rates and guide
Did you know that it’s possible to sell your electricity back to British Gas and earn money? Well, you can, and British Gas’s Feed-in tariffs are among the best in the industry. In this guide, we will be taking a closer look at feed-in tariffs from British Gas with helpful advice on the same. Get paid for producing your own

E.ON Rewards loyalty scheme guide
EON wants to develop a better relationship with customers, and a new rewards program aims to achieve just that. It’s called E.ON Rewards, and the way it works is EON customers earn Reward Points throughout the year which can be exchanged for rewards, which include Tesco Clubcard points and high street gift vouchers. E.ON Rewards’ points system While all customers














