E.ON Energy Fund – How to apply?

By Energy Company Numbers on December 15, 2016 in eon, Help and advice

The E.ON Energy Fund is a scheme that helps people who are struggling to pay their energy debt, by paying off a proportion of their debt for them. The Energy Fund helps people regain control over their bills, by clearing some of their gas or electricity arrears. It can also help people cover the cost of replacement appliances, such as washing machines and boilers.

The aim of the E.ON Energy Fund is to relieve poverty among those who are unable to pay their bills.

Energy Funds are not handouts, however. Most Energy Funds are set up so that they repay the outstanding debt a customer owes to their supplier over a three month period. That three month period is effectively a ‘probation’ period, during which the customer must show that they can keep up to date with their current payments. Providing this can be shown, then the Energy Fund will clear the existing debt a customer owes on their account by paying the energy supplier.

It is important to point out that most energy suppliers have an Energy Fund, so this isn’t something unique to E.ON. Ovo Energy and Npower, for example, both have an Energy Fund.

It is also important to discuss the difference between an Energy Fund, and an Energy Trust. Energy Funds are operated by energy suppliers – they provide grants to their own customers. Energy Trusts are operated by registered charities – they provide grants to customers of all utility companies.

How to apply for the E.ON Energy Fund

Please note that only the account holder can apply for a grant.

You can apply for the E.ON Energy Fund online, or by calling 03303 80 10 90. Additional E.ON contact numbers can be found here.

To be eligible to apply for the E.ON Energy Fund, there are select criteria you need to meet. E.ON have published a full list of these on their website, which we have linked to below. Here are six of those criteria, of which you only have to meet one to be able to apply:

– Have a total household income of less than £16,190;
– Receive Pension Credit;
– Receive Council Tax Reduction;
– Receive Child Tax Credits with a household income of less than £16,190;
– Receive Income Related Employment or Support Allowance;
– Be seriously ill, or have a terminal illness, as verified by a Doctor.

To view the full list of criteria, visit https://www.eonenergyfund.com/.

It is also important to point out that you will have to provide supporting evidence with your application, in order for it to be processed. You will need to provide proof of your household income, and you will need to supply copies of your most recent bills showing actual meter readings. Those meter readings must also be taken on the date you submit your application. E.ON also asks that you send supporting evidence to them by post. The Freepost address can be found below:


For additional help with your E.ON Energy Fund application, you can call E.ON on 03303 80 10 90 Monday to Friday 9am to 5pm. We recommend that you contact E.ON if you are unsure about any of the criteria, so that your eligibility for the Fund can be established.

About the Author

Energy Company NumbersView all posts by Energy Company Numbers
Energy Company Numbers is a telephone number directory service dedicated to helping UK consumers keep in touch with their energy suppliers.


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