If you are a British Gas customer and you are thinking about purchasing an electric car, such as the BMW i3 or the Volkswagen e-Golf, the good news is that British Gas can install a car charging point outside your home or place of work to dramatically increase charging convenience. But, are these charging points safe? Below, we have listed

We’ve all been there. Trying to remember which number will get us to a human being in an ever expanding call tree of hell. Being reassured at 30 second intervals that our call is very important, but watching the clock ticking by. Finally speaking to a real live person, only to get told we’ve come through to the wrong department

At this very moment across the entire planet, there are machines pushing carbon out into the atmosphere. Scientists estimate that the amount of carbon dioxide we produce has increased by around 80% in the years since 1970, and with the developing world continuing to increase its carbon output, those numbers look set to continue their upwards trajectory. But what is

Prepayment, pay as you go and top up energy tariffs are more popular than ever before, because they gift the consumer with more control over their energy. They are also now available as gas or electricity only or as dual fuel from some suppliers, and they can be topped up at any PayPoint, Payzone outlet or Post Office. If you are

Water is a resource everyone needs – so we can’t avoid using water companies. By comparing the eco credentials of suppliers we can see how they’re performing when it comes to reducing water pollution and tackling climate change. Southern Water cover the south coast counties of Kent, Sussex Hampshire and the Isle of Wight – serving over two million customers,

As the summer draws closer home-owners will find themselves using less and less energy. It is between April and September that home-owners can get their energy account in credit with their supplier. By using far less energy than you pay for, you can create for yourself a nice little allowance to go towards your gas and electricity bills next winter.

When comparing the eco credentials of energy companies, EDF and First Utility offer quite different approaches. EDF, with 5 million customers, both produces and supplies electricity as well as supplying gas. First Utility, is a supplier only now serving over a million gas and electricity customers. So let’s look at their approach to the environment. More about EDF As the

Two companies serving divergent sectors of the energy market are Utilita and Scottish Power. Utilita started business in 2003 with the aim of changing the way gas and electricity are supplied to prepayment customers, and to date have installed over 30,000 smart meters. In contrast, Scottish Power is one of the big six UK power companies, providing 5.6 million UK

If you’re looking for your energy to be greener, how do two of our major suppliers stack up when it comes to eco credentials? E.on and Npower are two of the ‘big six’ – the largest power suppliers in the UK. Npower, with 3.1 million customers, supplies around 10% of UK electricity, while E.on supplies 5 million domestic and commercial

If you are dissatisfied with your service from Scottish Power or you have another form of complaint, in this article you will find everything you need to know about making a complaint with Scottish Power. Scottish Power is an energy company that takes pride in delivering high quality services, but there are instances when customer satisfaction is not maintained. When

Do you know how much an inefficient boiler adds to your energy bill? The answer may startle you – a modern boiler you could save hundreds of pounds. You would use 20% less energy for heating, making savings of £340 annually on your bills. That’s a substantial saving and one which might make you think about replacing your old boiler

We all know how expensive it can be to heat a home. But what happens to those who are vulnerable and on low incomes if there is a long spell of bitterly cold weather? There is help available from the government in certain circumstances, so make sure you know what they are if you are struggling to pay fuel bills,

With wholesale gas and electricity prices in the UK at a five-year low, many people are questing why energy suppliers are not lowering energy prices to match. The simple reason for this, if you want one, is greed. But energy suppliers will spin you a story about buying their energy well in advance. Whether or not that is the case,

Energy suppliers treat businesses and domestic energy users differently. Does it mean one or the other pays less? It depends on the circumstances, the contract and several other factors, so a straight answer is not possible. Let’s look at how domestic and business energy suppliers manage their customers’ energy supplies. Domestic and business contracts Domestic energy suppliers tend to buy

Ecotricity’s vision for 2030 is ambitious, and it needs to be. Fossil fuels, which contribute to the national release of carbon emissions, make up 60% of the energy that is fed into our National Grid. 33% comes from nuclear fuel and just 0.7% from renewable energy production. If the country is to reduce our carbon emissions at anything like the