Help and advice

E.ON customer service performance in 2015
By Energy Company Numbers on November 5, 2015065E.ON are the third largest energy supplier in the UK. Formally known as Powergen, E.ON supply 8 million customers. E.ON’s green credentials are healthy, as it is committed to producing cleaner, sustainable energy through the increasing use of wind farms. Their customers are based predominantly in the North West, East Anglia, and the East Midlands. So how does their customer […]
British Gas customer service perfomance 2015
By Energy Company Numbers on November 2, 2015British Gas supplies approximately 12 million homes with energy in the UK, making them our largest domestic energy supplier. Clearly millions are convinced enough by British Gas’ performance to sign up, but they are by no means the cheapest supplier out there. One area of particular interest to consumers is their supplier’s customer service. How do British Gas rate in […]
Flow Energy, GnERGY, GB Energy Supply and Scottish Hydro numbers now live!
By Energy Company Numbers on October 28, 2015We are pleased to announce that we have now published the phone numbers for independent energy suppliers Flow Energy, GnERGY and GB Energy Supply, and SSE-owned Scottish hydro. These phone numbers have been added to the 20+ existing energy supplier customer service telephone number pages we have already published, enabling us to help more people and businesses than ever before […]
RWE Npower customer service performance in 2015
By Energy Company Numbers on October 20, 2015Npower have had a turbulent year in 2015, with company boss Paul Massara quitting his post in the wake of profits falling by almost two-thirds to £38m in the first 6 months of the year. This fall in profits came on the back of RWE implementing a new customer service structure in 2014. The new structure brought UK call centres back with […]
British Gas tariff guide for 2015/16
By Energy Company Numbers on October 16, 2015There are four tariffs to chose from when considering British Gas as an energy supplier, the details of which are available on their website. The British Gas site helps you chose which tariff is right for you by providing a simple online comparison tool, and clear instructions. A Word About Single and Dual Fuel Tariffs For clarity, a ‘Single Fuel […]
On-shore windfarms are now the cheapest way to produce electricity
By Energy Company Numbers on October 15, 2015Windfarms have taken a buffeting over the years. There have been protests about their vast size, as they stud the landscape in some of the most beautiful parts of the country. Objections have also been raised on economic grounds – lack of cost-effectiveness, and low productivity. But it seems like we are finally making peace with the wind turbine, not […]
British Gas ground source heat pumps – the benefits
By Energy Company Numbers on October 1, 2015Ground source heat pumps are a clever way to generate heat and hot water for your business, and the way they work is simple: ground source heat pumps harness the heat energy the sun produces by absorbing this heat through a network of special pipes in the ground. A mixture of water and antifreeze is circulated through these pipes, and […]
Water company news – issue 3
By Energy Company Numbers on September 14, 2015Thames Tideway Tunnel For regular readers of this blog, you are probably more than aware of The Thames Tideway Tunnel, (big fan of engineers)…The latest news is that the £4.3 million pound contract for the Thames Tideway Tunnel has successfully completed, according to Energy Live News. The Governments Legal Department or the GLD said that this milestone brings the UK […]
British Gas Feed-in tariff (FIT) rates and guide
By Energy Company Numbers on September 11, 2015Did you know that it’s possible to sell your electricity back to British Gas and earn money? Well, you can, and British Gas’s Feed-in tariffs are among the best in the industry. In this guide, we will be taking a closer look at feed-in tariffs from British Gas with helpful advice on the same. Get paid for producing your own […]
E.ON Rewards loyalty scheme guide
By Energy Company Numbers on September 9, 2015EON wants to develop a better relationship with customers, and a new rewards program aims to achieve just that. It’s called E.ON Rewards, and the way it works is EON customers earn Reward Points throughout the year which can be exchanged for rewards, which include Tesco Clubcard points and high street gift vouchers. E.ON Rewards’ points system While all customers […]









