Help and advice

Water company news – issue 2
By Energy Company Numbers on September 9, 2015037Thames Water and Fatbergs Fatbergs, cost water companies about £15m pounds a year to clear up. For those of you who are not sure what a Fatberg is, it is congealed grease and oil that collects under the sink and can cause split pipes and blockages. A couple of years ago in a block of flats in Kingston upon Thames, […]
Energy market news – issue 3
By Energy Company Numbers on September 7, 2015EDF workers to stage 24-hour strike over pay For those of you who have been following the above story on energy news roundup, to summarise, employees of EDF are unhappy with their terms and conditions, with some facing a £6,000 a year drop in income, while others face losing their job. This has been on-going and is predominantly about the […]
Water company news – issue 1
By Energy Company Numbers on August 19, 2015Thames Water Manhole Mystery? Thames Water, the Environment Agency and Herts County Council are searching records to establish ownership of a manhole, according to The Herts & Essex Reporter. Flooding closed Stortford’s Stansted Road leaving two vehicles stranded, it is not the first time that this road has been closed, due to heavy rain. Thames water are hoping that a […]
My British Gas pay-as-you-go card is lost or stolen, what should I do?
By Energy Company Numbers on August 14, 2015There are instances when your British Gas pay-as-you-go card may become lost or stolen. And if so, it’s important to take action as soon as possible. Related: British Gas boiler breakdowns and repairs My British Gas prepayment card has been stolen If your gas card has been stolen, it is possible to obtain a new card at the PayPoint that is […]
Energy market news – issue 2
By Energy Company Numbers on August 11, 2015Here is a round-up of the weekly news from UK energy suppliers: EDF Energy workers “set to strike” over pay dispute. The Unite union has announced that staff will walk out in protest at pay cuts job losses and extended hours, saying if the “unacceptable” proposals were allowed to go through, some of its members would lose up to £6,000 […]
How to move your Direct Debit with npower when moving home
By Energy Company Numbers on August 11, 2015Customers of npower that are moving to a new home, do have the option of moving their direct debit. It is possible for many customers to avoid setting up a new monthly direct debit entirely. This is done by simply transferring specific information that allows you to avoid having to set up a new direct debit when you move. However, […]
EDF Blue+Fixed Price tariff information
By Energy Company Numbers on August 10, 2015EDF offers different price tariffs to customers based on their varying needs. The EDF Blue+Fixed Price tariff is a new option for many customers and it comes with its own fixed charges and conditions that must be followed. Here is a brief overview of the EDF Blue+Fixed Price tariff: Related: Is there a special tariff available for EDF customers who are […]
Energy market news – issue 1
By Energy Company Numbers on August 4, 2015Here is a round-up of the weekly news from UK energy suppliers: Npower told to supply free energy to complainants! Strange but true. The regulators at Ofgem have told Npower to supply free energy to people who have not had their ombudsman complaint ruling, implemented within 28 days. Not only that, they will have their existing debt written of also. […]
British Gas cuts 6000 jobs as profits double
By Energy Company Numbers on August 1, 2015Yes, you read that right. British Gas really has cut 6000 jobs after doubling its profits. The energy giant announced 6000 job posts will be cut across the group starting from now, and that equates to roughly 10% of the overall British Gas workforce. The cuts follow a strategic review of the company where it was decided that savings needed […]
British Gas boiler breakdowns and repairs
By Energy Company Numbers on July 30, 2015Boilers are expensive appliances, so when they break down, it’s normal to have a sense of panic wash over you. If you are a British Gas customer, the good news is that British gas boiler breakdowns and repairs is a service that you can benefit from, and you could have your boiler back to its usual self sooner than you […]







