
Energy suppliers urged to lower bills
By Energy Company Numbers on January 24, 2016 in Help and adviceThe price of wholesale energy is now at a five-year low, yet the price of energy to consumers has remained roughly the same over the same period. The ICIS Power Index, which analyses energy markets, have said that the mild winter and lower commodity prices have led to wholesale costs falling. They published a report recently with the conclusion that
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How much does Npower boiler and central heating care cost?
Npower might not have the best reputation among energy suppliers, but they do operate one of the most highly recommended boiler and central heating care services. In fact, 97% of Npower boiler care customers would recommend their service to others. Npower’s boiler and central heating care is available for new and existing customers. There are three different plans available; these

Alternative heating methods for your home
By Energy Company Numbers on January 18, 2016 in Help and adviceIs your central heating system costing you too much money? Not to worry! In this article, we will cover three alternative heating methods for your home that work at a time when energy prices aren’t falling, the cost to heat up our homes isn’t getting any lower and switching off the lights and turning things off standby can only save

Smaller energy suppliers gain customers as switchers ditch the Big Six
By Energy Company Numbers on January 18, 2016 in Help and advice2015 was the year of the small energy supplier, with nearly half of all energy provider switchers leaving the Big Six opting to try out a smaller supplier. Companies such as Ovo Energy, First Utility and Extraenergy all saw their customer numbers increase in 2015. So, what has caused this switch mania? Has the UK consumer finally realised how easy

Energy market news in January
By Energy Company Numbers on January 15, 2016 in Help and adviceWylfa nuclear plant closes in Wales The oldest nuclear plant in the UK, shuts as the focus is on energy provider EDF over its plans for new facilities at Hinkley Point. After 44 years of service the plant is being decommissioned. The bill for this has been quoted at £700m, and could take another ten years. The site cannot be

Communities work together as floods hit homes
By Energy Company Numbers on January 13, 2016 in Help and adviceRecent flooding has devastated the homes of many people in the north and northwest of Britain. Boxing day floods hit the homes of residents in Bradford. MP James Wharton, the minister responsible for the Northern Powerhouse initiative, visited the neighbourhood of Stockbridge in Keighley to view the latest clean-up efforts. Mr Wharton was invited by local MPs Philip Davies and

Yorkshire Water and Thames Water: In the News
By Energy Company Numbers on January 8, 2016 in Help and adviceHere’s a round-up of the latest news regarding Yorkshire Water and Thames Water: Yorkshire Water highlight benefits of staying well hydrated A YouGov survey has found that people living in the East Riding of Yorkshire drink on average less than one litre of pure water per day, (Source, Yorkshire Coast Radio News). Research cites water as the ideal lubrication to

Energy suppliers make record profits in 2015 – so where are the savings?
By Energy Company Numbers on January 6, 2016 in Help and adviceSomething isn’t quite right. In 2015, the Big Six energy giants – British Gas, SSE, Npower, EDF, Eon and Scottish Power – announced record profits due to various windfalls; their profits in 2014 topped £2.5 billion and fuel prices are at an all time low. So why are customers not seeing the benefits of slashed fuel prices? Why are the energy

Co-operative Energy nets the highest complaint rate ever recorded
By Energy Company Numbers on January 1, 2016 in Help and adviceThe Citizens Advice Bureau has reported that Co-operative Energy attracted the highest number of customer complaints ever recorded in their quarterly ranking of best and worst energy suppliers. Co-op Energy clocked 1,584 complaints per 100,000 customers – forty times more than the next worst performer, SSE. New Systems Nightmare Problems began for Co-op Energy back in March, when they updated

Who discovered or invented electricity?
By Energy Company Numbers on December 28, 2015 in Help and adviceElectricity is something that we rely on a daily basis, but it is also something that occurs naturally in nature. Since it has always been in existence, it is difficult to understand how it was discovered. This means that it can’t actually be invented, because it has always just been. When it comes to electricity, however, there are a number

Ofgem orders Npower to pay £26m fine over billing failures
Npower failed 500,000 customers from 2014-15; The supplier sent out unitemised bills and wrongly calculated bills; The supplier failed to handle complaints effectively; The supplier has been ordered to pay a £26m fine by Ofgem. The energy regulator Ofgem has ordered Npower to pay a staggering £26m fine over customer service failures today. More than 500,000 customers had been affected

The latest water industry news in the UK
By Energy Company Numbers on December 9, 2015 in Help and adviceValue of UK’s water resources and description of Freshwater. The value of the UK’s lakes, reservoirs, marshes, bogs, canals and rivers has risen by more than a quarter in five years according to the first ever analysis of freshwater ecosystems from the Office of National Statistics. Between 2008 and 2012 the value of the UK’s freshwater ecosystems, which cover inland

Energy Consumption in the UK 1970 – 2014
By Energy Company Numbers on December 8, 2015 in Help and adviceIn 2014 total UK overall primary energy consumption (fuels obtained directly from natural sources) was 193.4 million tonnes of oil. This is the lowest since before 1970. In 1970, primary fuel consumption was dominated by solid fuel use (47 percent of all energy consumption in the UK). By 1980 the fuel mix had evolved following North Sea Gas coming on

Scottish Power Priority Services Register
The Scottish Power Priority Services Register is a register set up to identify vulnerable ScottishPower customers and help them to get the most out of their energy service. The register includes individuals living in households. Once registered, Scottish Power customers may be able to benefit from additional services that are either complimentary or free. Call Scottish Power customer service on 0843

Flushing treasure down the plug hole?
By Energy Company Numbers on December 2, 2015 in Help and adviceA recent analysis by Thames Water has found that approximately £13 million of precious metals is being flushed away through our sewers every year, (The Telegraph). Brushing gold teeth and rubbing wedding rings when we wash out hands is the causal factor. A geologist from Cardiff University who has been studying precious metals in urban waste, (this study was carried














