Renewing E.ON tariffs guide

By Energy Company Numbers on October 9, 2017 in eon, Help and advice
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Whether you are switching to E.ON or you are an existing customer, changing or renewing your tariff need not be a difficult or time consuming process. It’s relatively easy to renew your tariff, however, there are details that you need to be aware of to ensure that you avoid common mistakes and make the process as smooth as possible.

Below is all the information you need to know regarding standard tariffs and the renewal process that you need to follow:

What is a Standard Tariff?

A standard tariff is designed to give you more control over the amount you are paying. With a fixed term contract in place, you never have to worry about a standard tariff changing in price.

This means that you can pick the tariff that meets your needs best and choose that tariff for a fixed contract term. This offers customers stability and ensures that the standard tariff is not changed in any way while you are under contract. This tariff essentially allows you to customize based on your needs, which is ideal for many customers.

Is There More Than One Type of Tariff?

The standard tariff might be one of the more popular options to choose from, but it is not the only choice. There are a number of other types of tariffs that are available. If you are looking to browse through the other tariffs available through E. ON, all you have to do is access your online account. By accessing your account online, it is possible to manage your account in a number of different ways. By clicking on the “Find Our Best Deal For You” tab that is displayed on the left hand menu, you will see all the different tariffs that you can choose from.

This allows you to compare the different options and decide which one works best based on more information. If you are not sure if the tariff you have now is best for you, it might be a good idea to access your online account and take a closer look at the other tariffs available through E. ON. To speak to E.ON about tariffs, call the relevant E.ON contact number from that page.

Who Chooses the Tariff?

It is always a good idea to be proactive about your tariff choice. You are the only one that knows your specific energy needs and situation, which means that you are most qualified to choose the tariff that works best for you. Your needs might change from year to year, so it is a good idea to be aware of your different tariff options regularly and make changes when needed.

How is Direct Debit Altered During a Renewal?

One of the things that will change most during the renewal process is the direct debit. This likely will change as the prices that total the direct debit amount change. Other factors that can change the direct debit amount include current balance, energy usage and the total number of payments due.

Even though the direct debit amount might change during renewal, you can expect to be notified. You will be given at least a 14 day notice if your direct debit needs to be changed. This will give you enough time to rectify the situation and avoid any issues. A direct debit change is likely with a renewal, but you will be given advance notice.

Has Your Price Increased By a Substantial Amount?

When you are going through the renewal process, it is possible that a large price increase might take place. This depends on the type of tariff that you had in the past and the one that you are changing to. For example, if you had a fixed price tariff this would give you access to lower prices and keep you from experiencing any price increase during the term of the contract. However, when the term ends and you move to a new plan, you can expect to see higher prices.

What Happens If You Miss the Renewal Date?

Even though missing your renewal date is not ideal, it is not a big issue. It is still possible to change to another tariff even if your renewal date has passed. All you have to do is access your online account and look on the left hand menu for the “Find our best deal for you” tab. Using this tab, you can compare all the tariffs and select your choice.

What About Staying On My Current Deal?

It is not possible to stay on the same exact tariff that you had in the past, because it is no longer available. This means that you have to choose a new tariff out of the available options. It is a simple process and you can manage your account fully online and compare all tariffs to choose the one options that best suits your needs at this time. If price is what matters most to you, it is possible to compare all tariff prices by accessing your online account.

About the Author

Energy Company NumbersView all posts by Energy Company Numbers

Energy Company Numbers is a telephone number directory service dedicated to helping UK consumers keep in touch with their energy suppliers.

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