How to top up your E.ON prepayment meter

By Energy Company Numbers on February 15, 2021 in eon, Help and advice

Millions of people get their gas & electricity from E.ON, and prepayment is one of the most popular methods.

If you have not yet signed up for prepayment, it may be worth doing so. Prepayment offers a high level of control over your energy usage and it’s ideal for those on a budget. If you have recently signed up for prepayment with e.on, then your new prepayment card or key is sent by first class post and should arrive in three days. You get access to energy by adding credit to this card. Below, we have prepared information for you on how to do just that.

If the information we have prepared below does not help you, we recommend calling E.ON to get your queries resolved using these E.ON contact numbers.

How to top up prepayment meters with E.ON

Topping your prepayment meter key or card is essential to ensure that there is no interruption in your eon service. It is important that customers understand all aspects of how to top an Eon prepayment meter.Here are the steps that need to be taken to top up your Eon Prepayment meter:

Locate a store

It is important that customers find the nearest top up point. Finding the top up point that is in your immediate region is relatively easy. All you have to do is go online and use the prepayment locator tool. This will help you to find the store location that is in your direct region and makes it easiest for you to top up your electricity key or gas card.

When you have a prepayment meter and you have located the store nearest you that allows you to top off your electricity key or gas card, you simply need to follow these steps:

Give your key or card to the store assistant

You need to give either your gas card or electricity key to the employee in the store. The shop assistant that is working will then ask you for the amount that you want applied to your key or card. You need to let the employee at the store know the exact value amount that you want put on your card or key. It is only possible to top off your car or key in full pounds. Other options are not available.

You have to pay the shop assistant for the amount of value that you want applied to the key or card. After you have paid in full, the amount will be added to your key or card by the employee in the store. They will put it into a machine that allows the right value to be added. It is important that you get a receipt for the amount that you topped you key or card for.


All you have to do to transfer this amount to your prepayment meter at your home is to put the card or key in your meter. Once you put your card or key in the meter, it will transfer the value from eth card or key to your prepayment meter. It is always important to keep a close eye on your meter and to always report any fraud that you may suspect is taking place.

About the Author

Energy Company NumbersView all posts by Energy Company Numbers
Energy Company Numbers is a telephone number directory service dedicated to helping UK consumers keep in touch with their energy suppliers.


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