How to switch to EDF Energy?

By Energy Company Numbers on April 15, 2015 in edf, Help and advice

EDF Energy is one of the big six energy suppliers in the UK. The company has grown considerably in the last 10 years and commands a large percentage of the energy market, with approximately 5.5 million domestic and business customers in the UK. EDF has a wide range of competitive energy tariffs for domestic and business customers. If you would like to know how to switch to EDF Energy, we’ve prepared a useful EDF guide for you below which hopefully will answer all of your questions.

Is EDF Energy the right supplier for you?

First of all, you should consider whether or not EDF Energy is the right energy supplier for you. EDF has a number of competitive energy tariffs for domestic and business customers, but they are not always the best value. As such, it’s worth weighing up your options.

To ensure that you are making the right choice, it is recommended that you get a quote direct from EDF Energy. This will help you to ascertain whether it is worth switching to EDF.

How to switch to EDF Energy – Everything you need to know

If you have been with your current energy supplier for some time, then you might feel a little bit bad about leaving them. Or, you might think that the process is going to be like jumping through hoops. In reality, switching to EDF is a lot easier than you might think it is. Below you will find everything you need to know about switching your energy supplier.

Making the switch

Making the switch to EDF Energy is simple. All you need to do is agree to a contract with EDF Energy (an energy tariff). To do so, you should call EDF Energy to discuss your needs with one of EDF Energy’s highly trained customer service representatives. Domestic and business account contact information for doing so can be found at the bottom of this guide.

Do I have to notify my current energy supplier?

No, you don’t. EDF Energy will notify your current energy supplier for you. There won’t be any hard feelings – this is just the way the switching process works. EDF Energy will also notify your current energy supplier if the switch date, so that they can cease supplying you with your energy. The process is seamless so don’t worry about anything.

How long will the switching process take?

From start to finish, it usually take 3-4 weeks for the switching process to be complete. Sometimes, it may be less or it may be a little bit more, depending on your circumstances. EDF Energy will keep you updated throughout the process. The 3-4 week estimate includes your 14-day cooling off period (find out more about this below).

Cooling off period

Changing your energy supplier is a big decision, and you probably have plenty of questions about the process. The good news for you is that if you do switch to EDF, you have a 14-day cooling off period. So if you change your mind, you can revert to your original supplier. For more information about the 14-day cooling off period, visit this web page at Citizens Advice.

Getting started

If you have researched the various energy suppliers in the UK and you are happy that EDF Energy is offering you the best deal, it’s time to contact them and get the switching process started. When you do so, you will have to set up an account with them. Any agreements and/or information can be mailed out to you. At this stage, you should ask EDF Energy all of the questions you can so that you are informed and know what you are getting yourself into. To contact EDF, get in touch with them using the following information:

Switching to EDF contact number – 0800 056 5927

EDF general enquiries – 0843 770 5028

Further contact information for EDF Energy can be found here.

If you wish to write to EDF Energy for any reason, here is their address:

EDF Energy,
Freepost RRYZ-BGYG-JCXR, 334 Outland Road,
PL3 5TU.

All information within this guide can be found at the EDF how to switch page. The information within this guide is accurate at the time of publishing. For more information about switching to EDF Energy, please contact EDF Energy. All information can be found in the public domain.


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