OVO Energy Customer Contact Phone Numbers
Main Contact Number: 0843 770 5067
To speak to OVO Energy about your account, meter, energy supply or moving home, call 0843 770 5067 or 01173 326 945.
OVO Energy Contact Numbers
|HELPLINE||CONTACT NUMBER||OPENING HOURS|
|OVO Energy Customer Service||0843 770 5067||Monday to Thursday 8am - 8pm, Friday 8am - 6pm, Saturday 9am - 5pm|
|OVO Energy Sales||0800 4086 610||Monday to Thursday 8am - 8pm, Friday 8am - 6pm, Saturday 9am - 5pm|
|OVO Technical Support||01173 326 945||Monday to Thursday 8am - 8pm, Friday 8am - 6pm, Saturday 9am - 5pm|
|Pay Monthly||0800 5999 440||Monday to Thursday 8am - 8pm, Friday 8am - 6pm, Saturday 9am - 5pm|
|Prepayment||0800 3583 523||Monday to Thursday 8am - 8pm, Friday 8am - 6pm, Saturday 9am - 5pm|
|Moving Home||0843 770 9912||Monday to Thursday 8am - 8pm, Friday 8am - 6pm, Saturday 9am - 5pm|
|Company Name||OVO Energy|
|Main Contact Number||0843 770 5067|
|Address||Ovo Energy, The Core, 40 St. Thomas, Bristol, BS1 6JX|
|Opening Hours||Monday to Thursday 8am - 8pm, Friday 8am - 6pm, Saturday 9am - 5pm|
OVO Energy Sales Number 0800 4086 610
If you are a new customer, you can call OVO Energy on 0800 4086 610. This is the free phone number for OVO Energy sales. It can be called for all new pay monthly and prepayment enquiries.
OVO Energy Technical Support Number 01173 326 945
For technical support from the OVO customer service team, you can call 01173 326 945. It can be called if you are experiencing any technical issues with your prepayment or pay monthly gas or electricity supply.
OVO Energy Pay Monthly Number 0800 5999 440
The official free phone number for OVO pay monthly customers is 0800 5999 440. This is a free phone number that should be called by customers who are signed up to one of OVO’s pay monthly energy tariffs.
OVO Energy Prepayment Number 0800 3583 523
The official free phone number for OVO prepayment customers is 0800 3583 523. This will connect you to OVO’s prepayment customer service team. We recommend having your customer ID to hand when you call, to speed up your enquiry.
Ovo Energy Top Up Number 0843 770 5067
To top-up your OVO account, call 0843 770 5067 or 01173 326 945, for both gas and electricity top-ups.
OVO Energy Address
You can write to Ovo Energy at one of the following addresses:
40 St. Thomas,
You can also send an email to OVO Energy at the following address:
About Ovo Energy
Ovo Energy is one of the fastest growing independent energy suppliers in the UK. The company grew considerably in 2016 thanks to their unique energy packages, and with electricity and gas prices lower than the UK average, they could be the ideal energy company for your needs.
The company was set up by Stephen Fitzpatrick, who founded Ovo Energy with only one principle – customer service. Fitzpatrick did not have an energy background when he set up Ovo, but drove it to success through a set of ideas about how energy should be done. Because of his customer insight, Ovo Energy has been built around customer services, and the company always aim to provide an exceptional level of customer care.
Compared to the biggest energy suppliers, Ovo Energy is a breath of fresh air. Customers will undoubtedly benefit from their low cost energy, as well as the ability to contact Ovo Customer Services using the OVO Energy phone number provided and speak to a human being trained to handle their account. Whilst the majority of energy companies hire anybody to handle telephone calls, Ovo Energy only employ the very best customer service representatives. Because of this, calling Ovo Energy is a simple and hassle-free process, and you can expect to be put through to a customer service agent quickly. And, although Ovo do have a FAQ page and guide page on their website, they do not shy away from customer telephone calls unlike some of the bigger energy suppliers in the UK. This means that you can expect top-class customer service.
Ovo Energy Customer Service 0843 770 5067
Ovo Energy has been built with the customer at heart. This fresh approach to energy is what has fuelled the company’s growth. On top of this energy suppliers’ high level of customer care, there are plenty of other reasons to choose Ovo Energy over bigger, more established firms.
OVO Energy Telephone Number 0843 770 5067
As companies grow, so do their departments. New systems get integrated and after awhile, energy suppliers can lose touch with their customers. Ovo Energy are different because they add a human touch to their whole service – contacting Ovo Energy is as easy as 1-2-3: make a note of the OVO energy customer service telephone number 0843 770 5067.
Ovo Energy take their environmental impact seriously. Whereas plenty of other energy companies claim to be green, Ovo really is. The company have a fantastic set up with Cool Earth and they help to protect 100,000 acres of precious rainforest.
Imaged above: OVO Fuel Mix
Ovo Energy have an excellent online account system which customers can access 24/7. From here customers can manage their account. The system is called ‘My Ovo’, and it’s an excellent way to keep tabs on energy usage and your energy tariff. Ovo Energy make it crystal clear in their sales literature that they pass on any savings to their customers – this is achieved by monitoring energy wholesale prices. This should help you to save around £139 per year, according to Ovo.
Contact Ovo Energy
If you are already an Ovo Energy customer, and wish to speak to somebody about your account, call 0843 770 5067 or 01173 326 945.
OVO Energy Reviews – Do OVO have a good reputation?
OVO Energy have an 8.9/10 customer rating on Trustpilot. They also came first place in the Which? 2016 satisfaction survey, scoring 4/5 for customer service, 5/5 for billing accuracy and 5/5 for complaints handling, with an overall score of 82 per cent. OVO Energy also have an 8/10 rating on Moneysupermarket.com, based on 259 reviews.
OVO Energy Problems – What problems do customers face?
8 out of 10 OVO Energy problems raised by customers online in 2016 were regarding issues with prepayment meters and prepayment keys and/or cards. These problems have been addressed by OVO Energy on their website – click here and here to view the support articles in question. Unlike several other energy suppliers, very few OVO Energy customer issues raised online surround billing errors and electricity/gas supply issues.
OVO Energy Smart Meter – How do I get one?
OVO Energy supply 90 per cent of all new customers with a smart meter and an In-Home Display. They have already installed over 100,000 smart meters, and they are in the process of installing many more to existing customers. To enquire about your eligibility for an OVO Energy smart meter, you can call OVO Energy on 0843 770 5067 or you can make an enquiry on the OVO Energy website. Click here to make an enquiry if you are a pay-as-you-go customer, or click here to make an enquiry if you are a pay monthly customer.
OVO Energy App – What does the OVO application do?
The OVO Energy App, which is available on Android and iTunes, gifts pay-as-you-go customers the ability to top-up anytime, anywhere. With the app, customers can also set auto top-ups and keep track of their energy consumption. The application has an intuitive user-interface, with a neat red-green colour scale for credit balances.
OVO Energy Jobs – What is it like to work at OVO?
64 Ovo Energy employees have written a review of their employer on the website Glassdoor.co.uk (https://www.glassdoor.co.uk/Reviews/OVO-Energy-Reviews-E767881.htm). Those 64 employees have given OVO Energy a total score of 3.6/5. 67 per cent of OVO employees would recommend OVO Energy to their friends, while 82 per cent of OVO employees approve of the CEO Stephen Fitzpatrick. In terms of pay, OVO Energy are very competitive for the industry, with customer service advisors earning between £18,000 and £20,000 per year, with benefits.