If you are on benefits, such as income support, then you may be looking for information about whether or not EDF Energy offers a special tariff for customers on benefits. If you are on benefits, be that Income Support or Child Allowance, it is worth contacting EDF to discuss your needs.
Unfortunately, we have some bad news, because EDF Energy do not have a special tariff available for customers who are on benefits. But, there is a way that you could save money if you are on benefits with EDF Energy – information about this can be found below.
Get £140 off your EDF energy bills with Support Plus
The way to do this is to ascertain your eligibility for the EDF Energy 2015/16 Warm Home Discount – Support Plus rebate. The Warm Home Discount – Support Plus rebate is a Government scheme supported by EDF Energy that offers a fixed £140 rebate from the cost of your energy. We have written about this before – but for those who are interested, you are eligible for this rebate if you are on income support, income-based Jobseeker’s Allowance, Employment and Support Allowance (ESA), Universal Credit or if your annual household income is less than £16,190. You may also be eligible if you receive other benefits. This scheme will run until 2017, and it may be extended beyond.
Additional support for EDF customers on benefits
Energy can be expensive and it’s very easy to use too much and struggle to pay your bills, or top up your pre-payment meter. If you are facing financial difficulty with your energy, we recommend that you contact EDF Energy and discuss with them their IncomeMAX benefit entitlement support service.
The IncomeMAX benefit entitlement support service is offered by EDF in conjunction with IncomeMAX to help households struggling to pay their bills to maximise their income. But it goes much further than this, offering a benefit entitlement assessment, claim support, energy advice and referrals to additional energy services. Call our EDF contact number or 0800 177 7979 or email firstname.lastname@example.org to request a call back.