Contact Number Help Service

Gas Safe Register Contact Number

Gas Safe Register Contact Number – 0800 408 5577

Gas Safe Register Contact Number
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Gas Safe Register Landline Number – 01256 650 005

To make contact with Gas Safe Register, you can call 0800 408 5577 or 01256 650 005. Or, you can call 0800 408 5500 and use the automated telephone service to check a registered engineer out of hours. Please note that if you smell gas, then you should call the 24-hour National Grid Gas Emergency Helpline on Freephone 0800 111 999 in England, Scotland and Wales.

In the table below, we have published all of Gas Safe’s official telephone numbers:

Gas Safe Register Contact Numbers

HELPLINE CONTACT NUMBER
Gas Safe Register Customer Service 0800 408 5500
Gas Safe Landline Number 01256 650005
Automated Telephone Service 0800 408 5500

Introducing Gas Safe Register

Gas Safe

Gas Safe Register is the official body of gas engineers in the United Kingdom. By law, all engineers who work with gas have to be Gas Safe registered. Gas Safe Register replaced CORGI as the gas registration body in 2009. Its main focus is to improve gas safety, and to maintain high gas safety standards across the United Kingdom.

If you are having any gas work performed in your home, it is absolutely crucial that you ensure the persons involved are Gas Safe registered. You can check if an engineer is registered online, at https://www.gassaferegister.co.uk/find-an-engineer/, or you can call Gas Safe Register to check. Or, if you would rather email Gas Safe Register, the address is register@gassaferegister.co.uk.

If you have a gas-heated appliance installed in your home, it is compulsory that you receive a Building Regulations Compliance Certificate; this document informs the local authority of the new appliance. You should receive this within 28 days of the installation. However, please note that the documentation an engineer leaves after fitting an appliance depends on the nature of the work carried out. In addition to this, the only documentation required by law is a Landlord Gas Safety Record. If you are renting a property, you have a right to this document.

I am an engineer. How do I contact Gas Safe Register?

Engineers can contact Gas Safe Register on 0800 408 5577 or 01256 650 005. You should select ‘Option 1’ when you call, to be put through to the right department. Alternatively, engineers can email  technical@gassaferegister.co.uk for customer support. Please note that at peak times, the telephone line may be busy, however most calls are processed in under 5 minutes.

I have a gas emergency. Who should I call?

Not Gas Safe Register! You should call the 24-hour National Grid Gas Emergency Helpline on Freephone 0800 111 999 in England, Scotland and Wales, on 0800 002 001 in Northern Ireland, on 01624 644 444 in the Isle of Man and on 01534 755555 in Jersey. The 24-hour National Grid Gas Emergency Helpline for Guernsey can be reached on 01481 749000. You should contact the National Grid if you smell gas. Do not call Gas Safe Register in the event of an emergency, because they will not be able to help you, other than by directing you to the National Grid.

You can call Gas Safe to check an engineers credentials, a company’s credentials, or to find out more about gas safety. Simply select a Gas Safe contact number from the table below to get started, and follow the instructions your phone gives you to be connected to the right department.

Additional Gas Safe contact information can be found here: https://www.gassaferegister.co.uk/contact-us/

HELPLINE CONTACT NUMBER
Gas Safe Register Customer Service 0800 408 5500
Gas Safe Landline Number 01256 650005
Automated Telephone Service 0800 408 5500